Privacy Policy

Last Updated: May 2026

At Puzzle Books Co (operated by BookLyte LLC), accessible from https://puzzlebooks.co, the privacy and security of our visitors are of the utmost importance to us. This Privacy Policy details the types of personal data we collect, how it is handled, and the strict security protocols we use to safeguard your information in accordance with United States state and federal privacy standards.

If you have any questions or wish to exercise your data rights, please contact our data compliance team at info@puzzlebooks.co.

1. Personal Information We Collect

When you visit our website, we automatically collect certain data about your device, including details about your web browser, IP address, time zone, and some of the operational cookies installed on your machine. Additionally, when you interact with our store or make a purchase, we collect:

  • Order & Customer Information: Full name, billing address, shipping address, email address, and phone number.

  • Payment Processing Data: We utilize secure, industry-standard, third-party payment processors to manage transactions. To guarantee maximum financial data security, Puzzle Books Co does not view, access, or store your full credit card numbers or raw account details on our servers.

2. How We Use Your Information

We use the information we collect strictly to maintain a safe, secure, and transparent shopping experience, specifically to:

  • Fulfill, pack, and ship your physical puzzle books or instantly deliver electronic download access links.

  • Process payment authorizations securely and generate official billing invoices.

  • Provide automated shipping updates and tracking notifications.

  • Screen orders for potential risk or fraudulent activity to protect our storefront and consumers.

3. Third-Party Data Sharing & Supply Chain Operations

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is securely shared with trusted infrastructure providers necessary to operate our business:

  • Shopify: We use Shopify to power our online storefront. You can read more about how Shopify manages your data here: https://www.shopify.com/legal/privacy.

  • Fulfillment & Logistics: Your delivery address, name, and contact number are securely transmitted to our logistics partners (such as USPS and UPS) to ensure accurate delivery from our warehouse.

  • Legal Compliance: We may share your information to comply with applicable US laws, federal regulations, or valid governmental requests.

4. Security of Your Data

We protect your data during transmission using industry-standard SSL (Secure Sockets Layer) encryption technology. Your payment details are fully routed through PCI-compliant gateways to guarantee the highest tier of commercial checkout security. We retain order records securely for administrative purposes unless you explicitly ask us to delete this data.

5. Your Consumer Privacy Rights (CCPA / US State Laws)

Depending on your US state of residence, you maintain the right to access the personal information we hold about you, request corrections to inaccurate details, or request the permanent deletion of your data. To exercise these rights, please email us at info@puzzlebooks.co.

6. Verified Business Contact Information

  • Brand Name: Puzzle Books Co

  • Legal Corporate Entity: BookLyte LLC

  • Email Support: info@puzzlebooks.co

  • Phone Support: +1 (620) 498-3704

  • Official Business Mailing Address: 4925 S Broadway Ave, PMB 2225, Wichita, KS 67216, USA

  • Business Hours: Monday–Friday, 9 AM – 5 PM CST (Central Standard Time)
                                Saturday and Sunday closed