FAQ's
General Questions
what is Puzzle Books Co?
Puzzle Books Co is your go-to destination for high-quality puzzle books, offering a variety of themes and difficulty levels to entertain and challenge puzzle enthusiasts of all ages.
Who owns Puzzle Books Co?
-Puzzle Books Co is a brand operated by BookLyte LLC.
Orders & Shipping
Where do you ship?
-Currently, we only ship to USA addresses., so puzzle lovers from all over can enjoy our books.
How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times 3 - 4 business days (Mon - Fri).
Can I track my order?
-Yes! Once your order is shipped, you will receive a tracking number via email.
Payments & Returns
What payment methods do you accept?
-We accept Visa, MasterCard, American Express, PayPal, Shop pay, Google Pay, Union Pay, Diners Club, Discover, elo, JCB.
What is your return policy?
-We accept returns within 30 business days (Mon - Fri of delivery if the book is in unused condition. Please contact us at info@booklyte.com for return instructions.
Do you offer refunds?
-Yes, we offer refunds for damaged or incorrect items. Please reach out to our support team with your order details.
Product & Content
What types of puzzle books do you offer?
-We offer a variety of themed puzzle books, including word searches, crosswords, and brainteasers, catering to different interests and difficulty levels.
Are your puzzle books suitable for all ages?
-Yes! We have books for kids, teens, and adults, ensuring fun and challenge for everyone.
Customer Support
How can I contact customer support?
You can reach us via:
Store name: Puzzle Books Co
Trade name: BookLyte LLC dba Puzzle Books Co
Physical address: 4925 S Broadway Ave, PMB 2225, Wichita KS 67216, United States
Business Hours: 9 AM - 5 PM (Mon - Fri) (GMT-06:00) Central Standard Time (Chicago)
Phone number: +16204983704
Email: info@booklyte.com
If you have any other questions, feel free to contact us. Happy shopping!